What’s the difference between Cereniti and Miltel

Miltel is the manufacturer of AMR solutions, Cereniti is its fully-owned subsidiary in the U.S. for marketing and business development. Cereniti works with distributors across the country to sell, install, and maintain our AMR equipment. The equipment is sold under the Cereniti brand.
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SpeedRead Technologies used to be Miltel’s main distributor in the U.S., what’s the deal there?

Until April 1, 2009 SpeedRead was Miltel's marketing and distribution partner for the U.S. submetering market. On April 1st, Miltel reacquired its sub-metering marketing and distribution rights from SpeedRead, and set up Cereniti to market and distribute Miltel's sub-metering products. SpeedRead is continuing its 10-year relationship with Miltel by selling Miltel products as a distributor for Cereniti. Neither Miltel nor Cereniti have any interest, partnership, or ownership in SpeedRead nor does SpeedRead have any interest, partnership, or ownership in Cereniti.Up

So who do I turn to if I want to buy Cereniti/Miltel products?

If you are a distributor, or would like to become one, contact us , we'd be glad to have you. If you're looking for a distributor click here to find one near you, or click here to drop us a line and we'll help you find one.Up

I bought equipment from SpeedRead, what happens to the warranty?

As long as your equipment is still within warranty, we will be happy to replace or repair it according to the terms of the original warranty no matter from whom you purchased the equipment in the first place.Up

Is Cereniti equipment compatible with SpeedRead equipment?

Yes. Miltel equipment bought from any of our distributors, SpeedRead included, is 100% compatible with Cereniti products.
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Where can I get technical support for Cereniti/Miltel equipment?

If you are a property owner, please contact the distributor that sold you the equipment or the company that installed it. If you don't know who that is please click here and we'll help you locate them. If you are a distributor you can contact Cereniti's support staff This e-mail address is being protected from spambots. You need JavaScript enabled to view it with any questions you might have, we'll be glad to help.
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What does it mean that Cereniti’s transmitters are “FCC-licensed?”

As you probably know, some radio frequencies are unlicensed, like the ones used by cordless phones, while other devices use licensed frequencies which are essentially dedicated frequencies that are allocated by the FCC (or by an FCC coordinator) for a specific (geographic) site. Cereniti transmitters use only FCC-licensed frequencies which are lower down on the spectrum. This means that our transmitters have better reach, and experience less interference than those using higher, unlicensed frequencies.
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Does Cereniti offer equipment for indoor and outdoor use?

Yes. We have developed different transmitters for indoor and outdoor installation. Our outdoors transmitters are supplied with immersion protection that meets the IP68 standard . That means that they will not only work outside, they will not fail even if submerged in up to 3 feet of water.
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What’s the difference between a “concentrator” and a “gateway?”

A concentrator is essentially an industrial PC that hooks up to a receiver and that collects data from the transmitters in a deployment (property).  The concentrator can then be accessed by a remote computer and the data downloaded.  This means that the data that you have are only as up-to-date as your last download.

By comparison, a gateway receives the data from the transmitters and then uses standard communication protocols to forward these data to a server or PC off-site.  The gateway uses either an existing WiFi connection, a local area network, or a digital cellular connection ( GPRS) to forward the data from the property either to your own server or to a hosted service that Cereniti maintains.

Gateways have a number of advantages over concentrators:

• The data are more up-to-date (several updates a day), you can see and use your data anytime, without the need to dial in.
• Having up-to date data can enable you to use the data not only for billing purposes, but to detect leaks, unusual consumption, or pipe bursts.
• Having a gateway means deploying less equipment in the field, thereby improving the reliability of the system overall.
• Gateways use existing Internet connections to transmit the data onwards, there is no need to allocate a dedicated phone line, like in the case of the concentrator.

Can Cereniti’s solutions interface with existing billing systems?

Yes. We believe in open data, the Cerenity DataSense Control Center will enable you to extract and export any and all data gathered by your deployment to standard formats such as HTML, comma delimited, and Excel.Up

Does Cereniti sell AMR solutions for gas?  How about electricity?  Do you sell outside the U.S?

Yes, yes, and yes. We have transmitters that work with gas and electricity meters. Some of our models can be hooked up to more than one meter, as long as all the meters have the same sort of output. Miltel equipment has been installed all around the world, from San Francisco, California to Stevenage, England to Shanghai, China and lots of places in between.
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How do I get training to install and run Cereniti equipment?

Please contact us. We'll be happy to arrange training for you, either in person or remotely.
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I am a property manager and I would like to do my own billing, can you help?

Of course we can help. Please contact us and we'll help you set up your own DataSense Control Center so that you can export your utility data to the billing suite of your choice.
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